Solving Net::FTPTempError: 421 issue

Lots of users have reported the following error while deploying applications using FTP:

Net::FTPTempError: 421-Sorry, cleartext sessions and weak ciphers are not accepted on this server. 421 Please reconnect using TLS security mechanisms.

We're glad to inform you that the FTPS (File Transfer Protocol Secure)  service is already available on our platform. This feature will ensure secure and efficient file transfers to your servers.

If you're interested in trying it out, we would be more than happy to assist you through the procedure. To get started:

  1. Navigate to the servers section and create or select an existing server.
  2. In the protocol dropdown, you will find the 'FTPS (Implicit SSL)' option. Select it.
  3. Fill in your FTPS server details including host, port, username, and password.

Remember, if you encounter any difficulties or have any further questions about this feature, our support team is always ready and willing to help. Which is just one click away. Feel free to reach out to us.


We are excited for you to try out our new FTPS feature and looking forward to hearing about your experience.


Happy deploying 🚀

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