Troubleshooting
Articles in this collection
- Common issues with Elastic Beanstalk
What is Elastic Beanstalk?AWS Elastic Beanstalk is an orchestration service offered from Amazon Web Services for deploying infrastructure which orchestrates various AWS services, including EC2, S3, Simple Notification Service (SNS), CloudWatch, autos
- My newest commits are not visible
There are a few of things to check if your most recent Git commits are not appearing in DeployBot, or if your repository branches are not appearing in your branch list in DeployBot. When Deploying From the DeployBot dashboard or the repository over
- Cannot connect to ubuntu 22.04
key type ssh-rsa not in PubkeyAcceptedAlgorithmsIf you are encountering the error "key type ssh-rsa not in PubkeyAcceptedAlgorithms" while attempting to connect to an SSH server with public key authentication, there is no need to worry. This error us
- I can't deploy to a SSH or SFTP server
There are several things you can check when you are having problems deploying to your SSH or SFTP server. Here are some of them: If you are using public key authentication, try with login based authentication instead. This will allow you to see if t
- Permissions required to access a GitHub organization repository
When connecting DeployBot to a GitHub organization repository it is necessary to enable third-party access to GitHub; by default third-party access is disabled. Only a GitHub organization owner has the ability to enable third-party access. To enable
- How should I handle deployments with Submodules?
DeployBot supports deploying repositories with submodules. Here are a couple of factors to consider when using submodules.Submodules linking to a private repositoryWhen connecting to a submodule that’s in a private repository, the submodule needs to
- hmac_client algorithm issue
HMAC (Hash-based Message Authentication Code) is a widely-used algorithm for verifying the authenticity of messages between parties in a communication system. However, there are times when users might encounter issues with HMAC, specifically with th
- Troubleshooting FTPS Issues
In this guide, we will discuss common causes of FTPS deployment issues in DeployBot and how to resolve them. FTPS is a secure version of FTP that uses TLS to encrypt communications. However, like other methods, FTPS deployments may occasionally enco
- Adding SSH Keys into Github, Gitlab or Bitbucket
When working with Git repositories hosted on platforms like GitHub, Bitbucket, or GitLab, you may need to authenticate yourself to access your repositories. One way to do this is by using SSH keys, which are a secure way to connect to your repositor
- Missing packages or extensions from php containers
If you ever had issues like this one:Verifying lock file contents can be installed on current platform.0: 2023-12-06 10:05:35 am 12 ms output Your lock file does not contain a compatible set of packages. Please run composer update.0: 2023-12-06 10:05
- Fix SSH authentication errors
Hi there! If you are encountering SSH public key authentication errors when using Deploybot, don't worry - there are some things you can check to resolve the issue. Here are some helpful steps to follow:First, when attempting to add a server to your
- Solving Net::FTPTempError: 421 issue
Lots of users have reported the following error while deploying applications using FTP:Net::FTPTempError: 421-Sorry, cleartext sessions and weak ciphers are not accepted on this server. 421 Please reconnect using TLS security mechanisms.We're glad to
- GitHub: Key is already in use
When attempting to add a deployment key to a GitHub repository, such as in the case of needing access for a submodule, or fetching remote dependencies within your build pipeline, you may run into the following error: Key is already in use This is be
- Cannot build webpack application
Sometimes, when trying to build webpack applications, we encounter errors like this one: Module Error (from ./node_modules/sass-loader/dist/cjs.js): Unexpected token '?' ./public/assets/theme/sass/home.scss If that's the case, the easiest solutio
- Understanding Build Time in DeployBot
DeployBot is designed to streamline your deployment process, making it both efficient and reliable. An important aspect to consider during deployment is the time it takes to build your application. By default, DeployBot allows up to 30 minutes for a
- Random failures when deploying multiple sites to WPEngine
Sometimes, when deploying multiple websites to WPEngine at the same time using SFTP, it might occasionally cause random errors. You can find more information about these errors here.From what we have observed, these issues occur when multiple connect